Sunday, 17 August 2014

Mailbox New-MoveRequest StatusDetail "StalledDuetoCI" Exchange Server 2013 SP1

During mailbox move requests in Exchange 2013 the StatusDetail field changes to StalledDuetoCI, it sits here for hours on end!

http://support.microsoft.com/kb/2807668

To resolve the issue, do the following:
  1. Create a new Active Directory group that is named "ContentSubmitters" and then grant Admistrators and NetworkService full access to the group using the Security tab on the AD object. This is a dummy group and should be used as a placeholder only. You might want to add a description so that the group is not removed.
  2. Force or wait for Active Directory replication.
  3. Restart the following services:
    • Microsoft Exchange Search
    • Microsoft Exchange Search Host Controller
This worked a treat for me! Almost immediately the StalledDuetoCI changed to either CopyingMessages or InitalSeeding on the problem mailboxes. The migration continues!

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