Saturday, 16 August 2014

Exchange 2013 SP1: Failed to mount database "db name". Error: An Active Manager operation failed. Error: The database action failed. Error: Operation failed with Message: MapiExceptionDatabaseError

I have recently been working on an Exchange 2013 migration, so we are at the stage of migrating the mailboxes. I run a script to migrate all of the mailboxes contained in a text file. 


Get-Content C:\ListofUsers.txt | New-MoveRequest –TargetDatabase “db name” Confirm:$false

I was then using the Get-MoveRequest to check on the progress.


Get-Content C:\ListofUsers.txt | Get-MoveRequest

As the migration had been running over night I checked up on it and it had appeared to halt as not much had changed since I looked at it the night before. I opened up the ECP and headed over to Server\Databases and all of the databases were in the dismounted stage. The lesson here was that I forgot to enable Circular Logging on the databases, my colleague Terence Luk 
http://terenceluk.blogspot.com contributed with the wisdom on enabling Circular Logging on the database instances!

When I tried to use the ECP to mount the databases I got the following error;

Failed to mount database "db name". Error: An Active Manager operation failed. Error: The database action failed. Error: Operation failed with Message: MapiExceptionDatabaseError: Unable to mount database.



I then used the following command to test the status of the DAG replication;


Test-ReplicationHealth | fl check,error


The error was Error: There is not enough space on the disk. I then opened up Explorer on one of the Mailbox servers and the entire Transaction Log partition had been consumed within 3 days. It was set to 20 GB's. As the entire Exchange infrastructure was virtual running on VMware vSphere 5.1 I simply extended the VMDK used by Windows to store the Transaction Logs. I also rebooted both of the MBX server, to refresh and effectively reset all of the Exchange services.


I then tried to mount the databases again from the ECP, and they mounted successfully this time. You could off course do this using the Mount-Database command from the Exchange Management Shell also.




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